Terms & Conditions

South African Addresses:
GP Tyres & Mags will ship/courier orders to any address in South Africa, all orders will be processed from our Head Office in Cape Town.

International Orders:
We unfortunately do not do or facilitate international orders. 

Delivery Times:
Most of our products are available in stock thus allowing us to ship orders as soon as payment is completed. An average of 1 to 5 working days is expected to major cities and 5 to 7 working days to outlying areas. 

Should a product be out of stock, you will be notified and offered a suitable replacement, an option to wait a few more days or a complete refund.

Collection can only be made once we have prepared your order. Payment can be online via the website, bank transfer or in-store payment.

PLEASE NOTE!!

WE WILL NOT BE HELD LIABLE FOR ANY LOSS OR DAMAGE FOR  PRIVATE COLLECTIONS, THIS WILL BE DONE AT YOUR OWN RISK 

Returns Policy

Refunds and Exchange Policy 

Wheels & Tyres

Wheels & Tyres are non-returnable and non-refundable, all wheels are inspected before leaving the depot and therefore should not have any problems, if for any reason, by chance a flaw is spotted straight after wheel arrives to client, please contact the sales team on - WHATSAPP: 0837012898/0731490749 | TEL: 0217055166 to inquire, however every wheel that is inspected before leaving the depot, has been photographed to assure condition. 

If an exchange or refund would like to be made before the purchased item is used, customer will have to provide item in original condition, in original packaging, with the invoice, within 7 days of purchase date, as well as "no tyre should have been fitted on the wheel". All transport costs shall be borne by the client in case of returned goods for items correctly supplied. Refunds will take up to 7 working days to be processed. Refunds will take up to 7 working days to be processed.

GP Tyres & Mags will not be held responsible for any damages caused or incurred once the wheel has been equipped with tyres, and fitted on the vehicle.

Damages to wheels due to negligent driving or bad roads will not be held accountable by GP Tyres & Mags.

Payment Options
Our online store supports the following payment options, these include:

  • Mastercard
  • Visa
  • EFT

PAYFAST

The fastest way to get an answer is to have a look at Payfast Help Centre for responses to frequently asked questions.

Still stuck? Let us know how we can help you by contacting the PayFast Team directly:

Phone: 021 300 4455 or 0861 729 327

International: +27 21 300 4455

Email: support@payfast.co.za

Fax: 086 654 1549 (SA only)

Office Hours Mon – Fri: 07.30 – 17.00 (GMT+2)
Email Support Sat – Sun: 09.00 – 15.00 (GMT+2)

These Payfast office hours and email support exclude public holidays.